Troubleshooting a USB Hard Drive

USBA USB device not recognized doesn’t necessarily mean the device is damaged. If your USB hard drive is not working, try the following suggestions.

Troubleshooting a USB Hard Drive

Requirements:

  • USB hard drive
  • USB cable (comes with the hard disk)
  • Spare USB cable

Step 1

Insert one of the USB cable’s ends on the hard drive port. Plug the other end on the computer port. Make sure that the cable ends are hooked up properly.

Step 2

Double click My Computer in Windows XP or Computer in Windows Vista. The plugged USB hard drive is the removable disk on the list. Check the properties if there is something wrong with it. If the drive is not listed, go to step 3.

Step 3

Make certain the data cable is working. Turn the computer off. Connect the other USB cable and turn on the computer. If the USB device not recognized message still appears, go to step 4.

Step 4

Unplug all other USB devices on the PC. These may not be compatible with the USB hard drive. Reboot the computer once all the other USB devices are disconnected.

Step 5

Insert the USB cable in the USB port. See if the drive can be detected. If you are utilizing a USB hub, unplug the device. Connect it directly to the USB port. The device should now be recognized. If the device is still not working, the hard drive is very likely defective.

How to Fix USB Printer Devices

Step 1

Print a test page just to make there is nothing wrong with the printer. The process can vary. But in many printers, you just have to hold the power button for five or ten seconds. This will start the test printing process.

Step 2

Disconnect the USB cable from the computer and printer. Turn the
printer off.

Step 3

Remove the USB cable’s square end. This is at the rear of the printer. Remove the USB cable’s flat end off the computer. Reattach them both firmly.

Step 4

Turn the printer and computer back on. Print another test page. In Windows, click Start and select Control Panel. Double click the Printer and Faxes icon. Right click Printer and select Properties. Choose Print Test Page. Follow the instructions.

Step 5

If the device is still not recognized, the USB cable may be damaged. You have to try another USB cable. Remove the cable and install the new one. This should fix the problem.

Check the cable for signs of splintering or wear or tear. Replace them immediately. Using them on a prolonged basis may damage the device and the computer itself.

If the USB device not recognized message appears, you can also check the device manual for more information and potential websites where you can download new drivers.