How to Fix Common Error Problems in Windows Update
If you have been using the Windows operating system for any length of time chances are you have experienced some type of error code when performing normal computing tasks. These are the error codes which appear on your screen and are typically accompanied by an extended code number. The errors are related to problems in the operating system or they can also be related to Windows Update which is responsible for security updates that keep your PC secure from hacker exploits and vulnerabilities.
If the error is related to Windows Update this is an error which should not be ignored since it involves software and application updates in addition to the overall security of the operating system. The good news is that most of the common errors related to Windows Updates are an easy fix if you know a few simple steps.
Windows is Unable to Access the Latest Updates
When you try to install updates Windows may not be able to access the updates if the client for Windows Update is unable to connect with the user token. The user token is necessary part of downloading updates from the Windows Update website.
First try shutting down and then restarting the Windows Update service to see if this solves the issue.
- Click on Start on your main toolbar and then type cmd into the search command or the Run command if you have an older version of Windows and then press the Enter key.
- In the command window enter net stop wuauserv and then press the Enter key.
- Next enter net start wuauserv and then press the Enter key again and close the Command Prompt window.
- Go back and try to install the updates.
Windows Could Not Complete Update Installation
This type of problem can be caused by a number of different factors including software incompatibility or corrupt files on your PC.
Disable your antivirus program and then try to install updates. Remember to enable your antivirus program again when you are finished.
If you still are unable to install Windows Updates you can perform a clean boot.
- Click on Start on the main toolbar and then enter msconfig in the command prompt area of Start Search or in the Run command if you have an older version of Windows and then press the Enter key. Enter your password if you are prompted to do so and then click Continue.
- Click on General and then choose Selective Startup. Remove the check mark next to Load Startup Items.
- Click on Services and then place a check mark in the box next to Hide All Microsoft Services. Click on Disable All and then click OK. Wait until you see the prompt and then restart your PC and sign into your account.
- Click on Start on the main toolbar and then choose All Programs from the menu.
- Click on Windows Update to install updates.
When you are finished with this process you will need to restore your PC to Normal startup mode.
- Click on Start and then enter msconfig in Start Search command prompt or the Run command if you have an older version of Windows and then press the Enter key.
- Enter your password if you are prompted to do so and then continue.
- Click on General and then choose Normal Startup.
- Wait for the prompt message and then restart your PC.
Unable to Access Windows Updates Website
If you have automatic updates set and they have not been installed or you are trying to manually install updates without success, the problem can be related to a firewall which is blocking the connection to the Windows Update website, incorrect IP address, proxy settings, or a conflict with the antivirus program you are using.
First, you should refer to the documentation or help section which is included with the firewall program you are using. Follow the instructions to update your firewall program to allow Windows Update and then try accessing the Update website again.
If you the problem continues to persist and you are using Internet Explorer this is a common problem when using the IE browser.
- Click on Internet Explorer to open the browser window and then choose Tools from the main toolbar.
- Choose Internet Options from the drop down menu and then click on Connections.
- Click on Local Area Network Settings and then choose Advanced.
- Locate Exceptions and enter the following information:
- When you are finished click OK.
- Try to access the Update website again.
Sometimes the entries for the Windows Update website can also cause this problem. This is because the IP (Internet Protocol) address can change for the Update website. For this reason, Microsoft does not recommend keeping the entries in the HOSTS file.
To delete Windows Update entries:
- Click on Start and choose All Programs from the menu.
- Click on Accessories and then choose Notepad.
- Click on File and then choose Open from the drop down menu.
- Choose All Files from the pull down menu under Files of Type.
- Click on the pull down menu next to Look in at the top of the window.
- Click on the system32 folder and then choose Drivers.
- Click on Hosts and when the file opens delete the entries for Windows Update.
- Click on Save.
- Try to access the Windows Updates website again.
These are a few problems which commonly occur with Windows Updates. Although they can be frustrating, as you can see the fixes are not too complicated and are worth a try before shelling out money for a PC technician.
Aeyne Schriber is a contributing editor on www.shoppingpreview.com, a site that offers Product Reviews of a variety of consumer electronics.