Problems booting a computer often require expert help. You can’t just call your grandson who “knows a lot about computers” if all he really knows is how to fix a few software problems. But you also don’t necessary need to pay an expert a ton of money to get your problems fixed. Even when windows will not start at all, the solution can be easy or it can be time to call an expert. Here’s a list of people to call in the order I recommend calling them.
Computer warranties vary all over the place. You could have a three year warranty, a thirty-day warranty, or no warranty at all. But if you have problems booting your computer, I suggest you call even if you think your warranty is expired.
The worst that could happen if you call the manufacturer is that they say that they can’t fix your computer for free. That’s not too bad a result for a few moments on the phone. But maybe they can fix your problem for free—or maybe they can even tell you how to fix the problem on your own (rare, but possible). The chance of that happening makes it worth making the phone call.
Experts You Know
If you know any computer repair experts, this is the time to call them. Many problems booting a computer can be diagnosed by an expert in minutes. Some problems can also be repaired for cheap in a few minutes too, so calling an expert will get you a solution for much less than the typical $75 per hour charged by many computer home repair shops in the U.S.
I get these phone calls all the time the worst part is trying to make the caller understand what the is wrong with the computer, not diagnosing what the actual problem is.
Local Computer Repair Shops
I suggest you call more than one shop if there is more than one shop in your area to ask for their typical rates. There can be a huge rate difference between big computer repair brands, such as Geek Squad, and independent operators.
I also recommend that you ask shops whether they guarantee their work. That means that they won’t charge you if they can’t fix your computer. Not all shops offer this, but if you find one shop which does, I recommend that you use them (all other things being equal) so you don’t have to worry about throwing good money at a bad computer.
Yes DIY is a risk in most cases as you could possibly ruin your computer. But in some cases it is meant to be.
Before I started out with computers, I sent a computer to the repair shop and it was there for weeks. The guy could not fix it. He did not want to phone me as he was embarrassed to admit this. I finally got the computer back and found some spare time to fix it. Can you believe it was a simple graphics driver that was the problem? The funny thing is, I loved solving that problem and went on the repair computers myself and build them.
That whole ordeal proved to me that my expert was not really an expert and that I had a knack for computer repair.
The Manufacturer (Again)
If you’re not quite satisfied with your local options, then I suggest you call your computer manufacturer again and ask them about a non-warranty repair. You’ll have to mail in your computer and they’ll have to mail it back, which takes time and costs a considerable amount of money (especially for desktops), but manufactures will usually repair your computer back to a near pristine state—and they do usually guarantee their repairs, even when you have problems booting your computer.