Whether it be at home or in the workplace, printers are fantastic pieces of equipment that we cannot live without. Simultaneously, they probably cause the highest level of anger towards an inanimate object out of any other machine on the planet. The catalyst for such fury usually stems from the machine not being able to fulfill a seemingly simple task, such as cancelling print jobs when it’s told to do so. In response to such qualms that seem to resonate the world over, we’ve provided a list of five problems and solutions to the most common printer problems and related issues.
My Printer Doesn’t Cancel Print Jobs
The most frustrating of all computer problems. When you send a job to print and the computer doesn’t actually print, you push the cancel button and it stays cancelling for hours. This is because printers work on a spooling method; a queue system which enables you to monitor the print jobs as they happen.
This monitoring is information held within the drivers that include the cancelling function. Often the software fails. The easiest solution to this problem is to delete the print job off your computer and then turn off the printer, sometimes removing the plug from the wall for twenty seconds will help the printer reset and delete the print job, enabling you to start printing again.
Access Denied When Printing to a Shared Printer
What can be more irritating and time consuming than a note coming up saying access denied when you try printing out information that you need? This can happen on both home and office networks. The problem is often experienced when printing from a Vista machine to a XP machine, for example.
Start by hitting the start button, access the control panel, hardware and sounds icon, followed by the printers icon.
Under printers you will find add printer where you can add a local printer. You may need to create a new port, which must be a local port and name it. Then follow the remainder of the instructions and click finish. You should now be able to print to that printer.
Windows Sends Printing to the Wrong Printer
This is a recurring issue, due to the fact that Windows automatically chooses a default printer which is often not the printer you intend on using. You will need to change your default printer to the one you want to use in Devices and Printers in your control panel.
Right click on the printer you want to use and then set it as your default. This will now be your printer and you will be able to print to that printer every time from now on.
Paper jams are probably the most common of all printer problems, and have been the cause for excessive technological frustration for many years. Even with the newer and more advanced printers -despite being rare- they do still happen.
The first solution is to take care when loading your printer paper. Don’t just grab paper and stuff it into the printer. Fan it first and then, keeping it straight and in line, add it to the printer. This will stop the paper from sticking together and jamming up.
Inspect the printer and locate the jam. Carefully remove the paper and do this gently. Don’t tug or pull it too hard – take your time to avoid any further damage.
Printer Doesn’t Print
Having a printer that just doesn’t print is a very annoying problem. Firstly ensure that your printer is plugged in, switched on and connected to a Windows computer. You may find the drivers need updating which you can often do with a simple Windows update.
In some cases the printer manufacturer hasn’t sent the updates to Windows yet. You can search for the manufacturer by accessing the Start menu, Control Panel, opening Hardware and Sound and selecting Printers. Once inside, choose the printer you wish to troubleshoot and, in the toolbar, select Go to the manufacturer website. From here you should be able to download the drivers with the updates directly. This often sorts out the problem and gets you printing again.
Hopefully, these tips should help you out of those common conundrums that we witness all-too-often. If you still feel compelled to destroy your printer then perhaps consider attending some anger management classes.
Article contributed by the technical gurus at Print Express online printing; specialists in business cards, brochures, letterhead printing and stationary packs up and down the UK.