With improvements in technology, we’ve come to depend on the internet to complete daily tasks such as bill paying, obtaining news and not to mention performing at work. If your PC can’t connect to the internet. It can feel like the end of the world for some. However, for most casual PC users, its an irritation. Most people have found themselves puzzled over a sudden interruption in connectivity. This article hopes to give you a few reasons why you cant connect to the internet and quick solutions to get you back online.
It’s important to establish why you can’t connect to the internet. Checking to see if your computer or device has an internet connection is your first step. This can be done by looking at the connection icon located in your Windows task bar. With a wireless connection, this is usually indicated by a series of bars. If you are using a data line or phone line, you will see a computer screen with the phone cord icon. Both these are located in the task bar. If there is no connection, check your network settings.
Here is how to open your Network Settings in Windows
- To check the network settings, simply right click the icon.
- Click Open Network Settings and Sharing Center.
If you see that an X symbol between your network and the internet, it’s safe to say that you aren’t connected to the internet. Using Windows’ troubleshooting application can provide possible reasons why there isn’t access to the internet. The application will provide you with vital information on what steps need to be taken to get back online. Here are the common reasons why you can’t connect to the internet and quick solutions:
The lack of connectivity may not be your PC’s fault. The problem may lie with your internet service provider (ISP). You should call your ISP’s customer service to find out why the service is down.
This is easily one of the most common reasons for no internet access. If you are using a modem or router, make sure they are plugged in correctly. Double check the data line. Is it firmly secured into the all entry points? If your internet displays a warning that indicates there is no dial tone or cable service on the line, check for warning lights on hardware or modem. Switching the modem or device off briefly could remedy the problem. Also, check other devices that are connected to the internet. If those devices, such as your TV or a video game console still have internet service, the problem can be limited to the device in question.
Sometimes your computer can’t connect to the internet due to software problems. This usually occurs due to your software device drivers. Software drivers are like an intermediary that provides a way for Windows to properly communicate with your hardware. Check to see that there is a problem with your modem’s driver. To check your drivers, you will need to open up your device manager.
- Click Start and then choose Control Panel.
- Choose System and Maintenance, then click Device Manager.
Simply type Device Manager in your Windows Search Bar
Once you are in the device manager, check your modem’s driver. If there is an warning sign, you may need to update the driver. You can do this by right clicking the driver and choosing to update the driver software. If you need specific help for updating drivers, check out the link below.
Sometimes you try to load your homepage using a browser and it doesn’t load. This may not be a problem on your end. Make sure you check other pages to see if that particular websites server is down.
All in all, your problem is not the end of world. Hopefully, with a few steps you will be back online without too much hassle.